89bed Terms & Conditions — Rules Governing Your Use of the Platform

1. Introduction and Acceptance

These Terms & Conditions ("Terms", "Agreement") govern your access to and use of the 89bed platform, including the website located at https://89bed.pro, all associated mobile-optimised pages, betting interfaces, casino game lobbies, promotional pages, and customer support channels (collectively, the "Platform"). The Platform is owned and operated by 89bed.

By completing the registration process and creating an account, or by accessing any part of the Platform without registering, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. If you do not agree with any part of these Terms, you must immediately cease using the Platform and close your account if one exists.

These Terms are effective as of 1 January 2026 and supersede all prior versions. The most current version of these Terms is always available at https://89bed.pro/terms-conditions.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "Platform" means the 89bed website, all associated pages, services, games, betting markets, and tools accessible via https://89bed.pro.
• "Account" means the personal account registered in your name on the Platform.
• "User", "you", "your" means any individual who accesses or uses the Platform.
• "89bed", "we", "us", "our" means the operator of the Platform.
• "BDT" or "৳" means Bangladeshi Taka, the currency used for all transactions on the Platform.
• "Bonus" means any promotional credit, free bet, cashback offer, or non-cash incentive granted to a user's account.
• "Wagering Requirement" means the number of times a bonus amount must be staked before it or associated winnings become eligible for withdrawal.
• "Prohibited Territory" means any jurisdiction in which use of the Platform is unlawful or restricted under applicable local law.
• "KYC" means Know Your Customer — the identity and document verification process required under the Platform's anti-money-laundering procedures.

3. Eligibility and Registration

3.1 Age Requirement

The Platform is strictly available to persons who are 21 years of age or older. By registering, you represent and warrant that you are at least 21 years old. 89bed reserves the right to request proof of age at any time. If a user is found to be under 21, their account will be closed immediately, gameplay will be voided, and any deposited funds will be returned to the original payment method where technically possible.

3.2 Geographic Eligibility

The Platform is designed and operated for use by residents of Bangladesh. Users located in jurisdictions where online gambling is prohibited by local law are not permitted to register or use the Platform. It is the user's sole responsibility to determine whether their use of the Platform is lawful in their jurisdiction of residence. 89bed accepts no liability for use of the Platform in a jurisdiction where such use is prohibited.

3.3 Registration Information

When creating an account, you must provide accurate, complete, and current information, including your full legal name, date of birth, valid mobile number (Bangladeshi), and a valid email address. Providing false, misleading, or incomplete registration information is a material breach of these Terms and may result in immediate account closure and forfeiture of any outstanding balance.

3.4 One Account Policy

Each individual may hold only one registered account on the Platform. If you already hold an existing 89bed account, you must not create an additional account. Operating multiple accounts — whether under the same identity or different identities — constitutes a violation of these Terms. All accounts held by the same individual may be closed, and balances forfeited, at 89bed's sole discretion.

4. Account Management

4.1 Account Security

You are solely and entirely responsible for maintaining the confidentiality of your account credentials, including your username, password, and any secondary authentication codes. You must not share your credentials with any third party under any circumstances. 89bed will not be held liable for any loss or damage resulting from your failure to keep your account credentials secure.

4.2 Unauthorised Access

If you become aware or suspect that your account has been accessed without your authorisation, you must notify 89bed immediately by contacting [email protected]. 89bed will suspend the account pending investigation. You remain responsible for all activity carried out on your account prior to such notification.

4.3 Account Verification (KYC)

89bed may at any time request identity verification documents including but not limited to a national identity card (NID), passport, or driver's licence, along with proof of address and proof of payment method ownership. Failure to provide requested documentation within a reasonable timeframe may result in account suspension and withholding of pending withdrawals until verification is completed to 89bed's satisfaction.

4.4 Inactive Accounts

An account that has not recorded any login or wagering activity for a continuous period of 12 months is considered inactive. 89bed reserves the right to apply an inactivity administration fee of ৳200 per month to inactive accounts after this threshold. You will be notified via the email address registered to your account before any inactivity fee is applied. Accounts with a zero balance after the inactivity period may be closed without further notice.

5. Deposits and Withdrawals

5.1 Accepted Payment Methods

89bed accepts deposits and processes withdrawals via the following methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and Islami Bank. All transactions are denominated in Bangladeshi Taka (৳). 89bed does not accept cash deposits or transfers from third-party payment accounts not registered in the account holder's own name.

5.2 Minimum Deposit

The minimum single deposit amount is ৳500. 89bed reserves the right to amend the minimum deposit threshold at any time with reasonable notice published on the Platform.

5.3 Withdrawal Processing

Withdrawal requests to mobile wallet services (bKash, Nagad, Rocket, Upay) are typically processed within 30 minutes of approval. Bank transfer withdrawals may take up to 3 business days depending on the receiving institution's processing schedule. 89bed reserves the right to withhold withdrawals pending KYC verification or pending investigation of suspected prohibited conduct.

5.4 Withdrawal Conditions

Withdrawals may only be made to a payment method registered in your own name and previously used to make a deposit. 89bed may require you to withdraw your balance back to the original deposit method before allowing withdrawal to a new method. Minimum withdrawal amounts and any applicable processing fees are published in the cashier section of the Platform.

5.5 Currency

All account balances, deposits, withdrawals, wagers, winnings, and bonus amounts are expressed in Bangladeshi Taka (৳). No foreign currency conversion is performed by 89bed. Any currency conversion costs incurred at the payment provider level are the user's own responsibility.

6. Betting and Gaming Rules

6.1 Game Integrity

All casino games offered on the 89bed Platform use certified random number generation technology supplied by licensed third-party game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe. Game outcomes are determined independently of 89bed and are not subject to manipulation by the Platform or its staff.

6.2 Sports Betting

All sports bets are settled in accordance with the rules applicable to the specific market as published in the sportsbook section of the Platform at the time the bet is placed. In the event of ambiguity, 89bed's interpretation of the applicable rules shall be final. Cricket markets covering BPL, Bangladesh Tigers international fixtures, IPL, T20 World Cup, and ICC events are governed by the individual competition's official result for settlement purposes.

6.3 Cancelled Events and Void Bets

If a sporting event is cancelled, postponed beyond the settlement period specified in the applicable market rules, or abandoned, the affected bets will be voided and stakes returned to the account balance. 89bed reserves the right to void any bet where manifest errors in the odds have occurred, including but not limited to typographical errors, feed errors, or odds clearly inconsistent with market rates at the time of placement.

6.4 Bet Limits

Minimum and maximum bet limits apply to all markets and games. Applicable limits are displayed within the game interface or betting slip at the time of wagering. 89bed reserves the right to impose individual account-level limits on any user where unusual betting patterns or risk exposure warrants such action.

7. Bonuses and Promotions

7.1 General Bonus Conditions

All bonuses, free bets, reload offers, cashback promotions, and other promotional incentives offered by 89bed are subject to specific terms and conditions communicated at the time of the offer. Where a conflict exists between a specific promotion's terms and these General Terms, the specific promotion's terms shall prevail in respect of that promotion only.

7.2 Wagering Requirements

Bonus funds credited to your account must be wagered a specified number of times ("wagering requirement") before any associated winnings or the bonus balance itself becomes eligible for withdrawal. The applicable wagering requirement for each bonus is stated in the promotion details. Unless otherwise specified, wagering requirements must be met within 30 calendar days of the bonus being credited.

7.3 Eligible Games

Not all games on the Platform contribute equally to wagering requirements. Certain games, including some live casino tables, may contribute at a reduced rate or not at all. Specific game contribution rates are published within each promotion's full terms. 89bed reserves the right to amend eligible game lists at any time.

7.4 Bonus Abuse

Any attempt to exploit bonuses through irregular betting patterns — including low-risk hedging strategies, bet cancellation sequences, or coordinated play across multiple accounts — constitutes bonus abuse. 89bed reserves the right to cancel bonuses, void associated winnings, and close accounts where bonus abuse is identified. Decisions in relation to bonus abuse are made at 89bed's sole and absolute discretion.

7.5 Right to Withdraw Promotions

89bed reserves the right to withdraw, amend, or suspend any promotion at any time without prior notice. Where a promotion is withdrawn while you are actively participating in it and have an uncompleted wagering requirement, 89bed will honour the bonus in its current form unless prohibited by law or regulatory guidance.

8. Prohibited Conduct

The following conduct is strictly prohibited on the 89bed Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent account closure, forfeiture of balance, and reporting to relevant authorities where appropriate:

• Registering or using an account on behalf of another person without their explicit authorisation.
• Providing false, inaccurate, or misleading identity information at any stage of registration or KYC.
• Operating multiple accounts, whether under the same identity or different identities.
• Using automated scripts, bots, artificial intelligence tools, or any other software to place bets or interact with the Platform without human oversight.
• Exploiting software bugs, errors, or glitches in any game or system. Any winnings derived from a known or suspected bug must be reported to [email protected] and will be voided.
• Using VPN services, proxy servers, or any other technology to conceal your true geographic location or to circumvent geographic restrictions applied by 89bed.
• Engaging in, facilitating, or having knowledge of match-fixing, spot-fixing, or any form of sports manipulation in relation to events offered on the Platform.
• Engaging in any form of money laundering or using the Platform to process funds derived from illegal activity.
• Harassing, threatening, or abusing 89bed staff, other users, or third-party service providers.
• Attempting to gain unauthorised access to 89bed's systems, databases, or administrative interfaces.

9. Intellectual Property

All content on the 89bed Platform, including but not limited to the brand name "89bed", logos, visual design, user interface elements, software, text, graphics, images, video content, and game assets, is the exclusive intellectual property of 89bed or its licensed content suppliers. No part of the Platform may be copied, reproduced, republished, transmitted, displayed, modified, or distributed without the prior written consent of 89bed.

Game content provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe remains the intellectual property of the respective studios and is licensed for use on the Platform under commercial agreements. Users are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal entertainment purposes.

10. Limitation of Liability

To the maximum extent permitted by applicable law, 89bed shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising from your use of or inability to use the Platform, including but not limited to loss of funds, loss of data, loss of profits, or loss of opportunity, even if 89bed has been advised of the possibility of such damages.

89bed does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. Scheduled and unscheduled maintenance periods may result in temporary unavailability of the Platform. 89bed will make reasonable efforts to notify users of planned outages in advance via the Platform or by email.

Nothing in these Terms shall limit or exclude 89bed's liability for fraud, gross negligence, or any other liability that cannot be lawfully excluded or limited.

11. Privacy and Data

89bed collects, stores, and processes personal data in accordance with its Privacy Policy, available at https://89bed.pro/privacy-policy. By registering an account, you consent to the collection and processing of your personal data as described in that policy. Personal data is used to administer your account, process transactions, comply with anti-money-laundering and KYC obligations, and communicate service-related information to you.

89bed does not sell personal data to third parties. Data is shared only with payment processing partners, identity verification providers, game technology suppliers, and regulatory authorities where legally required. All data is held securely and protected by 256-bit SSL encryption in transit.

12. Responsible Gaming

89bed is committed to responsible gaming. The Platform provides tools including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion to help users manage their activity responsibly. These tools are accessible from within your account settings at any time. Full details of available responsible gaming tools and external support resources are published at https://89bed.pro/responsible-gaming.

If you believe your gambling is becoming harmful to yourself or others, we strongly encourage you to use the self-exclusion facility or contact our support team at [email protected] for immediate assistance. 89bed takes problem gambling seriously and will act promptly on any responsible gaming request received from a registered user.

The Platform is strictly for adults aged 21 and above. 89bed supports responsible gambling practices and encourages all users to set personal limits and play within their means at all times.

13. Termination and Suspension

13.1 Termination by You

You may close your 89bed account at any time by contacting [email protected]. Upon closure, any outstanding balance after deduction of applicable bonus balances that have not met wagering requirements will be returned to your registered payment method. Account closure requests are processed within 5 business days.

13.2 Suspension or Termination by 89bed

89bed reserves the right to suspend or permanently close your account at any time, with or without prior notice, in the following circumstances: suspected breach of these Terms; suspected fraud, money laundering, or prohibited conduct; failure to complete KYC within a reasonable time; identification of a minor using the account; or any other circumstance in which 89bed reasonably determines that account operation poses a risk to the integrity of the Platform or the safety of other users.

13.3 Effect of Termination

Upon account closure or termination, your licence to use the Platform ceases immediately. Any pending bets that were placed prior to closure will be settled in accordance with the normal rules and any resulting winnings credited to your balance before final payment is processed, unless the closure arises from a prohibited conduct investigation, in which case balances may be withheld pending the outcome of that investigation.

14. Amendments to These Terms

89bed reserves the right to amend these Terms at any time. Material changes will be communicated to registered users by email to the address associated with their account and/or by prominent notice on the Platform, with a minimum of 14 days' notice before the amended Terms take effect. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the amended Terms, you must close your account before the effective date.

15. Governing Law and Disputes

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with applicable law. 89bed encourages users to contact the customer support team at [email protected] in the first instance to resolve any dispute informally before pursuing formal proceedings. 89bed will endeavour to respond to all formal complaints within 10 business days of receipt.

If a dispute cannot be resolved informally, the parties agree to attempt resolution through good-faith negotiation prior to initiating any formal legal proceedings. 89bed's decisions on matters relating to game outcomes, bonus awards, and account management are final and binding in the absence of manifest error.

16. Contact Information

For all account enquiries, complaints, responsible gaming requests, or general questions regarding these Terms, please contact the 89bed support team:

• Email: [email protected] (plain text — not a clickable link)
• Response Hours: Bangladesh Standard Time (UTC+6), 7 days a week
• Responsible Gaming Requests: Treated as priority and actioned within 24 hours of receipt

For legal notices and formal correspondence, please direct written communications to the email address above with the subject line "Legal Notice — [Your Account Username]". 89bed will acknowledge all formal legal notices within 5 business days.